Your data, handled with care.

ExploreSathi Digital ("we", "us", "our") is part of ExploreSathi. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, or engage our services.

By using our site or services, you agree to the practices described here. If you do not agree, please discontinue use of our website and services.

We may collect the following categories of information:

• Contact details — name, email address, phone number, company name, and project briefs you submit via forms or email.
• Usage data — pages visited, referral source, device type, browser, and approximate location derived from IP address.
• Communications — messages you send us through email, WhatsApp, chat widgets, or support channels.
• Project data — files, credentials, and business information you share during an engagement, handled under contract.

We use collected information to:

• Respond to enquiries and provide quotes, proposals, and client support.
• Deliver, maintain, and improve our websites, products, and internal tools.
• Send service-related updates, invoices, and — with consent — studio newsletters.
• Analyse site performance and protect against fraud, abuse, or security incidents.
• Comply with legal obligations and enforce our agreements.

Where applicable under GDPR and similar laws, we process personal data on the basis of contract performance, legitimate interests (such as improving our services and securing our systems), consent (for marketing communications), and legal obligation.

We do not sell your personal information. We may share data with trusted subprocessors who help us operate — such as hosting providers, email delivery, analytics, and payment processors — only under agreements that require appropriate safeguards.

We may also disclose information if required by law, to protect our rights, or in connection with a merger or acquisition with appropriate notice where required.

We retain enquiry and marketing data for as long as needed to fulfil the purpose collected, or until you withdraw consent. Client project data is retained for the duration of the engagement and thereafter as required by contract, law, or legitimate business needs (such as accounting records).

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to certain processing.
• Data portability where technically feasible.
• Withdraw consent at any time for consent-based processing.
• Lodge a complaint with a supervisory authority.

We implement administrative, technical, and organisational measures designed to protect personal data — including encryption in transit, access controls, and least-privilege practices. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.

Our team operates from India and may use infrastructure located in other countries. Where data is transferred internationally, we take steps to ensure appropriate safeguards are in place.

For privacy-related questions or to exercise your rights, contact us at privacy@exploresathi.com or through the contact form on our website. We aim to respond within 30 days.